Shipping Policy
Last updated: 5 July 2026
Kourtz LLP ships pan-India from our Mumbai warehouse.
Shipping charges
Shipping is free on all orders of ₹999 and above. A standard shipping fee, shown at checkout, applies to orders below ₹999.
Payment options
We accept UPI, credit and debit cards, and netbanking. Cash on delivery (COD) is available on all orders. COD orders may require mobile verification at the time of delivery.
Dispatch and delivery
Orders are dispatched within 24 hours (excluding Sundays and public holidays). Estimated delivery times are:
- Metro cities: 2–4 working days
- Other locations: 4–7 working days
Delivery times depend on your location and courier serviceability and are estimates, not guarantees.
Order tracking
Once your order ships, we send a confirmation with a tracking link by email and/or WhatsApp so you can follow it to your door.
Delays and undeliverable orders
Occasionally deliveries are delayed by weather, courier disruptions, or incorrect address details. If your order has not arrived within the estimated window, contact support@kourtz.co and we will help track it. If a package is returned to us as undeliverable, we will contact you to arrange re-delivery.
Pricing
All prices are shown in Indian Rupees and are the final amount payable at checkout.
Contact
Kourtz LLP, 902, Building No. A/4, Lok Nirman, Dr Ambedkar Road, Khar, Mumbai 400052, Maharashtra, India — support@kourtz.co.